Uno perchè non c’e’ zero… assistenza…
Uno perchè non c’e’ zero… assistenza pessima e inesistente. Non potete non avere i back up per gli account eliminati, deve esserci un frozen period al pari di altri social. Pazzesco
By Francesca di B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
488 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Designed by athletes, for athletes, Strava’s mobile app and website connect millions of runners and cyclists through the sports they love.
Strava (strava.com) has 488 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
488 approved reviews, newest moderated first
Uno perchè non c’e’ zero… assistenza pessima e inesistente. Non potete non avere i back up per gli account eliminati, deve esserci un frozen period al pari di altri social. Pazzesco
By Francesca di B.
8 barrierer mødte jeg inden jeg fik opsagt mit abonnement !?! App'en er ok, men at komme ud af kløerne på den butik er så svært at det giver bundkarakter...
By Mogens L.
There is just no customer support. Typical startup who couldn’t care less about customer satisfaction once they get well-known.
By MonaR
in contact with customer service at Strava because of an issue. The my never replied
By Katrine J.
Needed help with login into my account, reached out to Customer Service who have been sending me automated emails, no one actually looked into my issue, they couldn't care less, so disappointed to see how this company evolved from good to unacceptable
By Bea P.
Customer support is appalling. Very difficult to transfer from Strava to another app. Heatmaps are good, but the maps are inaccurate, wrong road names and some roads stop for no reason, making route plotting difficult.
By Sue D.
Nicht zu empfehlen! Schlechter Kunden support!
By LEE
Half records of activities
By Des S.