Great customer service
Great customer service, easy to use, flexible. Very affordable
By L. E.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
777 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StraighterLine is an online platform that offers low-price, online higher education courses that are equivalent to general courses required for a bachelor's degree. The American Council On Education’s College Credit Recommendation Service has evaluated and recommended college credit for StraighterLine courses.
StraighterLine (straighterline.com) has 777 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
777 approved reviews, newest moderated first
Great customer service, easy to use, flexible. Very affordable
By L. E.
I love the fact I get to do studying at my own pace. The pricing for each class were reasonable even though proctoru for the final exam is awful the guardian browser never seem to be work properly. A lot of glitches but apart from that Straighterline is great.
By mahalia
The course I took was throughly explained and had specific instructions to follow.
By Melissa
Response from StraighterLine· Oct 11, 2024
Wonderful! We love hearing that our students enjoyed the course. Good luck on your educational journey.
Final examination was a very lengthy process. Also had many technical problems.
By SS
Response from StraighterLine· Oct 11, 2024
Thank you for sharing your experience with us. We will pass your feedback along to our team and wish you good luck as you continue your educational journey.
Good class, but inconsistent in what they were asking in various places. There was no instructor to ask questions of to clarify things. Otherwise good, and the material was well laid out.
By Grace
Response from StraighterLine· Oct 11, 2024
Thank you for sharing your experience with us. We are glad to hear you liked the material and the way the course was laid out. We will pass your feedback along to our team and wish you good luck as you continue in your studies.
Love the courses at my own pace , but it’s like fee after fee after fee. Fee to have a log in , fee to take exams, fees to reschedule exams , fees everywhere.
By Tatyana
Response from StraighterLine· Oct 4, 2024
Glad to hear you love the courses. Thank you for your feedback, it will be passed on to our team.
The simplicity, flexibility, and availability of the courses, including the help and support available.
By Emily
Response from StraighterLine· Oct 4, 2024
We love hearing that! Thank you for being a StraighterLine student!
Pros: It was easier for my schedule. I like that I could take the course at my own pace and that the test can be taken any day or at any time. Cons: Scheduling the final test can be a little stressful. Also, different agents keep giving me different answers. It looks like Straightline and Proctor U are strangers to each other.
By Eleena
Response from StraighterLine· Oct 4, 2024
Thank you for sharing your experience with us. We love hearing how the flexibility of our courses helps students like you succeed. We will pass on your feedback about scheduling final exams to our team. Thank you for being a StraighterLine student!