Excellent Customer Service
Have used this company for years and found them to be very dependable
By Owners review of policy purchased for S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
593 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StorPlace Self Storage is listed under Shipping & Logistics.
StorPlace Self Storage (storplaceselfstorage.com) has 593 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Have used this company for years and found them to be very dependable
By Owners review of policy purchased for S.
Was able to set up the rental remotely for my daughter at the last minute when her original summer plans fell through. Manager was friendly and helpful through the process and my daughter was able to get in and finalize the paperwork on move in day.
By Larry
Tori and Brandon provided excellent customer service and made my move as easy as possible.
By Adriane
Jay has taken careof me more than once, service is extraordinary and above my expectations.
By MICHAEL
Jules is fantastic. The place is safe and clean. and he is more than helpful!
By Brigitte
We have been very please with the facilities at StorPlace on Cave Mill Road. I feel safe because of the security cameras and the grounds are kept clean. Our experience in signing up was positive in that the entire staff seemed very professional and welcoming. I realize that regular rounds are made a few times a day by the staff and that adds to our feeling of security
By JUNE
I was a little weary of getting a storage unit, never had done so before. But it has been nothing less then wonderful. Staff is awesome and extremely welcoming. Thanks for that.
By Jon V.
The manager, Jay, is professional and friendly. He explained everything well and made me feel welcome as a customer. I have a great spot for my RV. Very easy to park there. I recommend this place highly.
By Wayne