Positive reviews
Awesome and available staff, clean facility including bathroom.
By Carolyn
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
593 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StorPlace Self Storage is listed under Shipping & Logistics.
StorPlace Self Storage (storplaceselfstorage.com) has 593 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 534 reviews with 5 stars · Clear filters
Awesome and available staff, clean facility including bathroom.
By Carolyn
Mike Young, the onsite manger for the Franklin location, was helpful, kind, clear in his explanations, and easy to work with. We had no problems getting a unit and getting things moved in. I needed this unit in a hurry and for only 5-6 weeks. He was able to provide exactly what I needed and the cost was reasonable.
By Cari
Great Service. FRIENDLY Staff. Accessible Temperature-Controlled Storage.
By Larry
People are honest, friendly patient. Site is clean easily accessible. Big fan so far.
By Stephanie
We needed a unit fast and these guys provided one with full instructions and a smile!
By Customer
Everyone was so nice and really made my move-in a smooth process.
By Angela
The staff was very professional and courteous. Very grateful that the storage was just the size I need.
By Lakeisha
I have rented two units & each time the customer service was exceptional. They took their time with me explaining everything & showing me the units. I won't rent from anyone else.
By Diane