Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
144 reviews
Nolo Books and FormsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Nolo's store offers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. With products from the store, users can generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors.
Nolo Books and Forms (store.nolo.com) has 144 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 15 reviews with 4 stars · Clear filters
Your date of experience is wrong.
By ANTHONY B.
Response from Nolo Books and Forms· Jun 17, 2026
Hi Anthony, We'd love to get more information on what you found to be incorrect. Please email us at [email protected] so we can address it, thank you!
Product, intellectual property, was excellent, phone assistance was very good, website not so good, delivery poor
By Spencer B.
Response from Nolo Books and Forms· Feb 12, 2026
Thanks for your feedback — we really appreciate you taking the time to share your experience. We’re glad to hear the product and intellectual property resources met your expectations and that our phone support team was helpful. We'd love to hear your thoughts on what didn't work well for you. Feel free to email us [email protected] and we'd be happy to assist. Thank you!
Good products, fast service
By Alton W.
Response from Nolo Books and Forms· Oct 9, 2025
Thank you for your using Nolo! We’re happy to hear you found our products helpful and that you were able to get the information quickly.
Simple clear and direct, easy to understand legal document.
By Calen
Response from Nolo Books and Forms· Jul 19, 2024
Hi Calen, Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!
The learning materials for the "Will" package was as excellent. I understood the written text to be able to proceed in filling out the forms. I had to read the form 1 section over a few times to understand why form 1 was also in another section - appendix B. The explanation could be improved on. In all, I am very please with this purchase.
By David K.
Response from Nolo Books and Forms· Oct 3, 2023
Thanks for the great review, David.
I wish the areas for personization were in more parts of the documents. There were some things I would have liked to include but I could'nt find a way to put them on the documents.
By Donna C.
Response from Nolo Books and Forms· Sep 26, 2023
Thanks for the review, Donna.
accurate information
By edmund C.
Response from Nolo Books and Forms· Jul 21, 2023
Hi Edmund, Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!
The product, itself, is good. The problem I had is that when I save an unfinished file, I could not open it by double clicking on the file (a standard way of opening a file). I had to call customer support and learned that it had to be opened from the file menu.
By Israel C.
Response from Nolo Books and Forms· Apr 10, 2023
Hi Israel, Thank you for taking the time to leave a review. We are glad to hear you liked your product. We are sorry to hear about the issue you had opening your file, but it's great to know Customer Support was able to help you solve your issue. We appreciate your feedback!
