Niall HoranReviews of store.niallhoran.com

I ordered merch from Niall’s official website. I placed my order to receive in time for Christmas and according to the website I also ordered I time for Christmas delivery and even paid extra shipping to make sure it would arrive before Christmas. I placed the order on 12/12/23, shipping label was created on 12/19/23. I never received my items before Christmas. Customer service has been a complete nightmare to deal with. They are giving me the run around. I have received emails from 4 different people and they keep telling me to check my tracking number. All the tracking states is the package has not been received by UPS yet. When I inform them of that I get ghosted every time with no further help. I have asked for a refund due to the terrible communication and ghosted again. No help and it’s almost been 4 weeks. It’s really sad and disappointing that I am going to have to dispute this with my credit card company, with this being from such a big and reputable super stars website. Not to mention the disappointment from my daughter that she did not receive her gift from one of her favorite singers.

The item was never shipped even though they sated it was shipped. Had to go tot the credit card to get a refund. Beware of this fake site

I was told that I would get my purchase in 10-12 business days it has now been 3 months and I haven't even got an update on the whereabouts of my purchase. Will definitely not be buying from here again