Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
732 reviews
Huion Official StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shenzhen Huion Trend Technology Co., Ltd. was established in 2011. As a national high-tech enterprise with numerous patents and independent R&D capabilities, Huion designs, manufactures, and markets pen tablets, pen displays, LED light pads, and many other interactive handwriting input devices of the Kamvas and Inspiroy series.
Huion Official Store (store.huion.com) has 732 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 542 reviews with 5 stars · Clear filters
It was a bit confusing setting up at first but once you set it up it's exactly what you want it to be. It can be used as a second monitor also, so when you're not using it for drawing it can come in handy as a second screen.
By Marco R.
Order went smoothly. Parts are working great. Highly recommend.
By John B.
A huge and Heavy drawing tablet. Works fantastic. Love the key dial pad. I have purchased Huion tablets in the past. I love dealing with them. Huion has incredible customer service representatives. A wonderful company to deal with! I can not say enough wonderful things about their products and their company. Totally worth the money you send on these machines! I am a repeat customer and would highly recommend the products.
By Rosemary P.
Service was amazing. Way beyond my expectations. I bought the Kamvas 22 in England, but was in the process of moving to Portugal. Shipping to England was troublesome due to Brexit new rules, so delivery was getting delayed and I needed to move. I spoke to them if they could ship it to Portugal, and so they did. 1 day later it arrived at my friend's house there. All communications done through their ticketing system, and always anwering my queries promptly and nicely. It was a great experience, and the product is amazing. Really happy with it!
By Marco A F.
Excellent Service. They had run out of stock on the tablet I ordered, they let me know within 24 hours and offered a free upgrade. Item arrived well within timeframe, it did have the wrong adapter (European instead of UK) But they sorted that and within a week I had the correct adapter. As I said excellent service, excellent product and software, working like a charm. Will definitely shop with Huion Direct again
By Martin R.
As a beginner, I wasn't sure what to excpetct, but the Kamvas 12 has exceeded all my expectations. Shipping was fast with no issues and drawing with the Kamvas 12 just feels great. The drawing area is rather small at 11.6 inches, but more than adequate for all the things I currently draw.
By Bastian
Refund mode doesn't exist at Huion. Like you can't get an absolute full refund EVEN tho you didn't even receive the item! Not to mention that YOU have to even pay more for it than the refund would be. I bought a €350 tablet and they only want to return 20$. It's ridicolous. Plus the shipping fee is out of this world. Edit: The tablet arrived and I have paid for the shipping fees. Although the fees were very expensive the Kamvas 16 pro is extremely good it's a very excellent tablet. Everything is on point as it should be the pressure sensitivity is brilliant! So other than the fees I absolutely recommend getting this tablet.
By Farkasdi T.
Response from Huion Official Store· Aug 9, 2022
Hi Tünde, I'm sorry to hear that you are experiencing problems with the delivery. After checking, we can confirm that this shipment is free for delivery. As we explained on chat, the said shipping fee is customs duty. We also mention about Tax Info on the listing when you placed the order. Rest assured that we will sort it out, please kindly check your email. Best Regards, HUION Customer Support
Very good 10/10 - 16yo loves it and uses it for digital art connected to his PC and is impressed that it works in real time.
By Karen
