Package took days to ship
Package took days to ship, then is lost in mail, call to speak to someone multiple times and only get the answering machine, leave a message and get no reply.
By Jason M.
Sunday, November 8, 2026 · Customer reviews of US businesses

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Excellent
319 reviews
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Gauge Store is a wholesale and supply house for all types of aftermarket auto parts. We specialize in Air Suspension, Lift Kits, Wheel Adapters, Wheel Spacers and Custom Wheels
Gauge Store (store.gaugemagazine.com) has 319 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 21 reviews with 1 star · Clear filters
Package took days to ship, then is lost in mail, call to speak to someone multiple times and only get the answering machine, leave a message and get no reply.
By Jason M.
Showed in stock. Was a manufacture direct ship. Did not state that.
By Basil B.
The spacers I bought did not come with the lug nuts to install the tires on the spacers? Other that that I was able to make the work.
By Ryan C.
Response from Gauge Store· Sep 16, 2024
We are terribly confused by your one star reply. There is no way for us to confirm what lug nuts you need to hold the wheel to your vehicle. This is clearly visible on the order page on our website. This particular order was a custom built wheel adapter for your boat and we spoke to you on telephone and event double confirmed center bore and lugs to hold the adapters to your hub before they were custom built. We do not offer lugs for wheels to the adapter.
Received the wrong product. Emailed you and Gehrig had a response in a week.
By Robert O.
Still don’t have what I ordered . Going on a month now .
By Mark G.
It took them A YEAR to send me an order confirmation and they STILL haven't shipped my purchase! Never again.
By Ben R.
Ordered a notch cover and came damage 5 different parts where damage. I asked for a refund or if I can get a new one sent without damages and just got offered $20 when I had paid a total of $200
By Eduardo M.
No communication at all I made a order almost a month before they even bothered to reach back to me about the tracking number. They kept telling me that it will be 6-9 days for shipping when my order indicated it was already shipped and when it got here there was four separate boxes. Can’t even make the effort to put them into a box so they don’t get separated during shipping but did they care not at all I called almost four times and every time same story they told me. Never would i recommend these guys to anyone
By Austin J.