FifaReviews of store-eu.fifa.com

Wer das liest ist dumm

Ordered a poster, they sent the wrong poster, asked me to provide evidence countless times, which I did, then asked me to fill out a form, which I did - twice. They were then supposed to send me back a return label, which they didn’t and told me because I had ordered the item in the UK this was not something they could do, I paid the shipping to return the item, and they refunded however did not refund the original shipping or cover the cost of my return shipping. Many emails sent, informed that they were busy and I needed to be patient, now just ignore emails- Avoid for your own good

Commandé un lot d’écharpes Mondial 2023… (340 €)… aucune nouvelle !

FIFA Store online charges an exorbitant fee for “express” shipping and then does not ship within that timeframe. Canceling an order that has not yet shipped is nearly impossible. The online customer service support is a runaround. Do not buy from FIFA online.

Product not sent no option for cancelation only return and refund however dispatch never took place... Whole online shop is a scam.

Wie sich das Unternehmen verbessern… Wie sich das Unternehmen verbessern kann in dem sie fair sind aber das kriegen diese popo Piraten ja nicht hin da wo genug Kohle ist stopfen sie ihnen alles in den Rachen...und wir kleinen Menschen leiden wie so oft Server dreckiges pack Verhältnis habe seit fast 5 Monaten nix anständiges gezogen...deshalb geh ich zur Konkurrenz und lass mir münzen liefern EA bekommt schon seit monaten nur ihre läppigen 5% Steuer beim transfermarkt von mir wenn ich was verkaufe oder kaufe ihre billigen fifa points können sie sich sonst wo hin stecken 🤣🤣🤣🤣🤣🤣ich hab meine münzhändler die machen mich 1000% mehr glücklicher als Ea...und das wird auch so weiter gehen und wenn es dann irgendwann fähige Konkurrenz gibt gegen EA wars das für mich ich wechsel sofort ohne mit der Wimper zu zucken beim EA diesen Kindergartenverein nicht mehr länger am besten alle Server Schrotten von denen

I have bought a Conditional Ticket which should be reimbursed in JAN/23. I’m writing this review in jun/23. No reimbursement yet, no answer about my quire, no effective contact channel

This is my first and last time buying from FIFA store, I bought these tshirts and I got scammed by FIFA, they are way too small and for europe rather than US. I sent 22 emails and several calls until I was able to talk to someone today that was useless. I will post my horrible experience with FIFA in all forums, feedback websites so other people don't get scammed with your garbage. Materials are horrible, sizing is off, customer service is non-existent. Very, very dissapointed.