Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
54 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With our many storage locations throughout Washington and Oregon, StoragePartners is committed to meeting all of your Northwest self storage needs. We strive to provide our customers with a convenient, hassle-free experience when you store at one of our neighborhood stores. Our friendly storage professionals will find just the right storage solution for you at a competitive price. We look forward to serving you.StoragePartners understand that the moving process can be frustrating and we are here to help you every step of the way with your storage needs. You won't be bothered with deposits or administrative fees at our locations and we strive to get you in and on your way as quickly as possible. Additionally, most of our locations have 14' box trucks available to use for free with your storage rental.
Storage Partners (storagepartners.com) has 54 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
54 approved reviews, newest moderated first
I've had this storage unit for two months now, and recently went inside my unit and everything is damp. Not just slightly damp, but to the point where I'll have to pull everything out because it'll be ruined if it's left there much longer. The lady working in the office told me to just put a bag of charcoal in the unit.. not acceptable. I wouldn't recommend this place to anyone.
By K.T.
My children have used this storage company in the past and they loved it. Now when I needed a storage unit, Highland Hill Storage was the only place I considered. Debra is always quick to respond to any of my concerns, and is always very pleasant to deal with. In this day and age when customer service reps act like they don't care, I really appreciate it when I find someone who is courteous, no matter what. Thanks so much!
By Elizabeth
I had actually rented another storage space in a hurry but didn't feel good about it. Someone recommended Eastside Storage and I went to take a look. It was a different as night and day. I cancelled the other contract, losing a month's rent but it was worth it. Eastside is so clean, no need to worry about spiders or damp, it is actually heated to a reasonable temperature. They have flatbed carts at the door for your use which makes everything so easy. The manager is very friendly and helpful.
By Kathleen
It was probably one of the worst times of my life and moving my belongings into this storage unit was the first time I had felt safe since gathering my things to move out. Wonderful service and security
By Josephine
This is my first experience using a Storage Unit and I find this one meets my expectation of one I would want to use. All of the help have been very friendly and helpful getting me set up and moved in.
By CHUCK
I just needed a storage unit for a short period of time and the girl at the front desk was more than helpful. I almost didn't have to think she made everything so easy on me. I think her name was ashley? The units were very secure and clean. I loved it. Would definitely go back again if I needed to.
By Shannon
your staff don't respect people
By Mark
First, Storage Partners has been great. They straightened out a problem I had paying online quickly and courtiously. Seattle Vault has abysmal customer service. I phoned and spoke with Richie three times, trying to straighten out the online payment problem. He was rude, complained that he wouldn't wave the late fee even though I called within the grace period to pay by phone. I will always pay online with storage partners from now on. Also, rusty water from an overhead leaking pipe above my basement unit soiled my boxes and some furniture. They did finally give me two months discount for that problem. When I first moved in, they had given away a 5x10 unit on an upper floor that I reserved, and stuck me in the basement.
By PAMELA P.
