All is fine, just as expected
My first order try did not go through. After a call, the second one was fine, with prompt shipment.
By John B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.
Stop-Over Store (stopoverstore.com) has 722 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 619 reviews with 5 stars · Clear filters
My first order try did not go through. After a call, the second one was fine, with prompt shipment.
By John B.
I'm sure that the case (LuggageWorks 22" Executive Pilot Bag, Standard with Side Pockets) I bought will be great because my son has one and has used it for two trips to Europe with total satisfaction. The response time was unbelievable for an item of this size. I will have to hold my opinion on the personalized handle cover until it gets here.
By Longhorn S.
Wheels were delivered on schedule and came exactly as advertised.
By John
Like the web site, fact they included extras, and delivery of my suitcase. Nothing not to like!
By Mary
I've always had great experiences with the Stop-Over-Store in the past, but due to a recent delivery issue, I've realized that the Customer Service is truly EXCEPTIONAL with Stop-Over-Store!! Quick attention to correct my address errors with a 100% positive attitude!! HIGHLY RECOMMEND!!
By David W.
Jeff provided excellent customer service over the phone and bag and extra items shipped same day, GREAT,
By Troy
I ordered a new roller bag 4 days befor Christmas hoping to have it on Christmas day! The bag arrived in 3 days and is perfect! This is the Second Travelpro Roller bag I have purchased from the Stopover Store and I love both of them.
By Todd
These guys are the place to shop. Great products, very friendly and service oriented staff. Easy returns and exchanges. You can't ask for better.
By Scott