Efficient & Effective
The customer service rep that took the order was courteous, efficient and nice. Got the parts and they were exactly what I needed.
By Bruce
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.
Stop-Over Store (stopoverstore.com) has 722 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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The customer service rep that took the order was courteous, efficient and nice. Got the parts and they were exactly what I needed.
By Bruce
I ordered a product and the wrong one was sent. However, after a quick email the correct bag was sent along with return labels to return the other item. I have ordered from here several times and have always been impressed with their customer service. I highly recommend the "Stopover Store."
By Jeff
Needed replacement wheels for my Crew 3 Travelpro, it was easy to order the correct size and the package came quickly. Replaced the wheels with my new pink ones, now I can find my bag easily on the bag belt! Great service.
By Angela
I really had a great shopping experience. I found the perfect suitcase for my husband.
By Mari J.
The shipping was very timely. I received an e-mail notifying of the shipment and expected arrival. Thank you for a smooth transaction.
By Eric
Ordering was easy, delivery was very prompt. Quality is outstanding.
By David
Great price and fast service
By Jake
Great help over the phone picking a product. Quick shipping as well.
By David