First time purchase
Your web site was presented well and easy to negotiate, very happy with the results
By John
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
722 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stop-Over Store is a discount airline crew merchandise store featuring Purdy Neat by Luggageworks luggage, Telex pilot headsets, Scott Leather flight bags, Van Heusen and Flying Cross pilot shirts, Jeppesen, Surefire flashlights, and Serengeti Sunglasses.
Stop-Over Store (stopoverstore.com) has 722 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 42 reviews with 4 stars · Clear filters
Your web site was presented well and easy to negotiate, very happy with the results
By John
I order a new ID holder and a neck clip and recieved it in a timely manner but it wasnt quite what I ordered. I ordered a clear verticle ID holder and got a Horizontal holder instead. Called and was told one would be sent out. Still waiting.
By Ainsley
Nice bag, but it didn't look like the one in the picture. It was missing a side pocket and there was no option on that particular product's page to add or delete the side pocket. Other than that, it's really good so far.
By Kevin
Upgraded my worn-out luggage wheels. Stop-over store had just what I needed.
By Jeff
Great customer service. Made two phone class during the process of ordering my bag and the employees were very helpful. 4 stars instead of five because they sent a different bag than I ordered (I selected an option for no side pockets that was missed). Small mixup, but they took care of it quickly and got me on my way.
By Micah
My item was delivered to faster then I expected. Great website.
By Buck
Purchased a pair of replacements an after 15 minutes, my case was rolling again. Quick shipping. Good product. Fair price. Recomended.
By Charles
I replaced the wheels on my travel pro platinum3 carry on. Replacing them was a snap after watching a brief u tube video. I really like the quality of the wheels. I oiled them before installing them and that made them even better.
By William