Really like my dishes
Really like my dishes
By DIANE H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
451 approved reviews, newest moderated first
Really like my dishes
By DIANE H.
Very helpful in replacing a piece of stoneware that I broke.
By Lorianna Y.
The dishware is fantastic, & any flawed pieces were promptly replaced by the professional support staff.
By Bret N.
Product arrived fairly quickly with no shipping damage. This purchase was a gift so the dishes have yet to be used, but they seem to be exactly what was wanted.
By Susan
Beautiful, well made dishes!! Very pleased with purchase.
By Amber L S.
The dishes are lovely, but most of all, customer service is fantastic!
By Kat
Absolutely amazing customer service! I had some issues with a dish set and they went above and beyond to make it right for me.
By Katie S.
You had Eleanor white bone china on your website, but when I ordered it, I got a message that you no long carried it. Boo!
By Booker
Response from Stone Lain· Apr 17, 2023
Hi, thank you for your review. We understand your disappointment. Your initial order was for the Piper Porcelain, which is the one we had to cancel because the item is discontinued. We also removed the item from the website to prevent other errors. However, if you are looking for the Eleanor Bone China, the item is available on our website. If you want to purchase it, please remember to use your discount code. Have a good day