Love
The customer service was wonderful
By Wendi P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Stone Lain is listed under Home Goods Stores.
Stone Lain (stonelain.com) has 451 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
451 approved reviews, newest moderated first
The customer service was wonderful
By Wendi P.
Good looking, and high quality.
By Adrian G.
I love the product as I’ve ordered it twice before, however this shipment has not made its way to me yet. I’ve heard back from the company once and never again. I still don’t have my order. Update: received the order, great product
By Samantha M.
Response from Stone Lain· May 21, 2024
Hi Samantha, thank you for contacting us and bringing this to our attention. We apologize for the delay in shipping. According to the tracking number previously provided to your order, the packages have been delivered. If there are additional issues, please let us know. Have a good day, Stone + Lain Team
I can't say enough about customer service! I broke a plate I was able to get a replacement. In my original order there was breakage and they sent me new pieces. I love the plates and bowls such good quality. The green is beautiful.
By Jennifer R.
wonderful products -
By john B.
Beautiful product, fast shipping, nothing broken during shipment! Bowls are smaller than what I’m used to but still work for me. I don’t know about the longevity as these are new. Hopefully last longer than other reviews on here. Other than that, loving the look and feel! Just buy them, you won’t regret it.
By David R.
Great quality, very stylish!
By Nicole S.
The plates are great. I do wish they stacked better
By Customer