Slow shipping
Slow shipping, poor communication, can you imagine if these companies had better communication how much more money they would make?
By Steve
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
79 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
St Johns Fragrance is listed under Cosmetics & Makeup.
St Johns Fragrance (stjohnsbayrum.com) has 79 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
79 approved reviews, newest moderated first
Slow shipping, poor communication, can you imagine if these companies had better communication how much more money they would make?
By Steve
We received a notice from you that product was delivered last Saturday. We didn't get it at that point so there was concern it may have been delivered elsewhere. What seems to have happened is it may have gone to our post office after their route was over. We received it on Monday so all's well. Thank you for responding promptly. Ellen and Bruce Clement
By Ellen C.
Received order quickly. Website very easy to se. The Bay Rum after shave is great...my favorite scent!
By Teresa D.
Excellent Experience. Fast Professional Courteous Service
By PATRICK
Happy to have these items again in my house
By Alan T.
shipping fast, the package is good, arrived safely. Satisfied!
By Theresa G.
I have always had favorable experiences with both shipping and product when shopping with St. John's.
By D L.
Everything was perfect. Great website, free shipping, and my order arrived prior to the estimated date
By Charles H.