Steve's GoodsReviews of stevesgoods.com

I waited for two weeks for a return call after I had called but was told someone would be returning my call. They didn't. Later, I went online, marked the desired product and went to pay, I was unable to get verification so I signed on as a member but it showed I needed to start over, putting in my name, address, card number again, so I decided against wasting my time. A couple days later I received an email reminding me that I had not completed an order so I went back online, and wouldn't you know it? I had to do everything over again but I decided I really need the CBD so I went ahead, wasting my time again. At least it went through that time. Thank you, Jim Sommer

While the products themselves are essentially good, the customer service isn't the greatest. Every time we've ordered there has been an issue. Perhaps the workers are using too much of the product.

Usually don't have any issues but this time around the tincture bottle I ordered was damaged. The seal was torn and when I opened the bottle notices that the dropper was not attached to the cap.

I got the wrong product - waiting for someone to contact me to correct it

I love Steve's Goods and their products but this ain't it. It doesn't taste or smell like OG anything. I was wanting to go with something not sweetened/flavored this time but it says sweetened with monk fruit. It tastes like salmon/tuna fish and I can't seem to mask the taste. I bought the biggest size and I regret it.

Received the gummies but not the CBD cream, which was the reason for the order. Have not heard back anything the status and if it will be shipped. Did not but receive shipping details or other correspondence for two weeks after order

(Edited) I don't know what's happening over the last 6-10 months whether Steve's running this solo or if he's hired unreliable workers who aren't submitting feedback to improve their service. But it's been a week and I've submitted multiple escalations with the web chat service. I've left multiple voicemails and I haven't heard back. I'm glad to see others have got help over the last few days but I haven't. (End edit) (Original post) I Love the product it's been so nice to have something that does more than just get you by. But I've learned to try to only order between Monday and Thursday. Placing a Friday order even as early as 10:00 am. It won't get your order out same day, like it does Monday through Thursday. I've only used concentrates but they do the job for me!

The flavor and smell is great! I enjoyed 1/3 of the vape and it then unfortunately malfunctioned and stopped working. Some juice even came out of the charging port on the bottom. 2/3 of the product is now unusable.