Sterling is very professional and very…
Sterling is very professional and very quick in replying to the queries.
By Utkarsh G.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Sterling is very professional and very quick in replying to the queries.
By Utkarsh G.
Very Professional For Sure!
By Ryan H.
The Sterling support team was responsive and provided clear instructions on how to complete areas of the background check documentation that I had questions on. Completing these forms are a bit intimidating and having the support from Sterling team eased that stress.
By Michael M.
It was quick and easy
By David D.
Very helpful in finding a solution to get the urgency resolved.
By Dave
Checklist was easy to follow and it was understood what was needed.
By Andrew K.
Met my expectations.
By sergio H.
I called multiple times and they were able to answer my questions. Staff was always polite and respectful. Overall very impressed with their customer service.
By CHAD B.