The initial phases have progressed very…
The initial phases have progressed very smoothly. However, after seeing I cleared my background check I have not had any further correspondence. I had great experience with sterling.
By Aarti K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The initial phases have progressed very smoothly. However, after seeing I cleared my background check I have not had any further correspondence. I had great experience with sterling.
By Aarti K.
Your company rocks
By Donald T.
Everything was done in a timely manner and they keep you updated during the entire process. Their customer service was great as well.
By Si
Their communication skills are top-notch.
By Peninnah W.
My experience with Sterling was very helpful and friendly useful in filling out the documents and speaking with the rep's where very helpful in guiding me to fill out correctly. I would suggest any company to have Sterling as their background screening provider.
By Wanda P.
The customer service representative was friendly and was able to answer my question.
By Rubin J.
I was a little unhappy with the recent correction process of the I-9. Communication was not favorable. However, it was fixed.
By Dawn B.
I was very happy that when i raised concern, it was addressed quickly and solution was provided very feasible way. Very user friendly.
By Siddharth M.