The professionalism and friendliness…
The professionalism and friendliness was outstanding
By Alejandro T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The professionalism and friendliness was outstanding
By Alejandro T.
The company communicated with me throughout the process. And I was surprised when I was able to get a hold of a representative on the phone without staying on hold forever or being transferred from one extension to another. I would HIGHLY RECOMMEND Sterling! Extremely SATISFIED!
By Rose S.
Excellent knowledge and timely support
By Naveen K.
The quick response from the various team members is outstanding and greatly appreciated!
By Sandra G.
My experience was great. Can you please add a section where a reason can be submitted for unavailable document can be provided.
By Ahmed Al O.
My background was thorough, and a representative reached out to me when they needed more info and resolved the issue in a timely manner.
By Saadiq M.
Communications was 5 star!
By Bernadette M.
The background check was smooth and hassle-free. The instructions were clear to understand and follow.
By Nikilesh S.