The individual that I spoke to was very…
The individual that I spoke to was very professional and patient.
By Ebony W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The individual that I spoke to was very professional and patient.
By Ebony W.
When I had a problem completing the process, I contacted your customer support and the representative that assisted me was excellent. She was very patient and provided step-by-step instructions on how to move forward with the completion of the background process.
By Pamela B.
Quick turnaround. Background check, including drug testing was completed within 4 business days.
By Vee
This company (Sterling )is topping the list of Incompetence and interest in service. In the Nordics they have no clue how what public docs look like or how to translate basic public documents. To top it they process one thing at the time in stead of asking for everything as once. I'm surprised that a company like this can stay in business....
By Carsten
No Issues. Very simple.
By Julie H.
Everything was easy to follow and get through.
By p C.
Easy and efficient.
By Martin C.
Had a great time with you guys and once again thank you guys for doing awesome job on my background
By Irene M.