GREAT SERVICE
GREAT SERVICE This company is really great any reps. that I spoke to are very helpful & efficient. Strongly recommend!
By Diona D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
GREAT SERVICE This company is really great any reps. that I spoke to are very helpful & efficient. Strongly recommend!
By Diona D.
I had a really good experience, as the rep. I spoke to was able to lead me accurately. Thank you
By bisayo O.
The customer service was professional, Really had a Pleasant experience speaking with them
By Karan L.
Very quick, and fast process.
By Ronnie B.
Had a wonderful agent that take care my screening,nice peoples working there and there solve my problem.Sterling was very organized and professional providing information and handing the offer in a timely manner. Keep up the Good Work.thanks sterling!!
By Fanonn H.
My problems was fixed as fast as possible. The representative who talked to me on the phone helped throughout the process and possesses a great customer service
By Omowonuola I.
Sterling team members helped me upon calling. They provided correct information and helped me to quickly complete my background check process by indicating which documents I could submit. Once documents were submitted, the check completed quickly. My experience was very responsive company for the applicants.
By Appliant
I was a little confused when I got the email ,so I called two times to try and understand it. And finally I spoke to someone who really helped me. Thank you
By Susan C.