Thank you for your great information 👍
Thank you for your great information 👍
By Dani D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Thank you for your great information 👍
By Dani D.
I spoke to a young lady named Eunice who helped me to retrieve an email that I needed to present to the clinic for my drug screening today. She was polite and patient with me. If I should need assistance in the future, I would love to speak with her again.
By Valerie
Customer service rocks! Super friendly and helpful and assuring.Thorough process and easy. Plus I loved that I called in and almost immediately got connected to an agent for help.
By Walter H.
Very helpful went to the lab had a problem quickly resolved
By Shelia S.
Excellent Customer Service
By Sonia
Your housing verification UI could be better... the feature disallowing overlapping dates to live in the same place disallows the move in and move out date to be the same... I had to use the last day of the previous month each time
By richard B.
Very helpful and polite I was pleased to speak to the representative who assisted me.
By PATRICK S.
The system was easy to fallow, friendly and very helpful.
By Michael T.