Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The process was simple to follow. When i did encounter a problem with uploading a form that would not upload. I contacted customer service and they were very helpful with resolving my problem. Very good Customer Service.
By Kathy W.
I called sterling to verify I could use another facility to do my drug screen and the person that answered the phone was very knowledgeable and professional and helped me really well
By Dion M.
The customer support was wonderful, this person answer all my questions and help set up my drug test. Thank you very much.
By WILLIAM S.
Your customer service was extremely helpful and kind. Answered all my question thoroughly and made sure that I had the right contact information if I had anymore questions.
By Tyler R.
Thank for your assistant you help me get step closer to where I want be have set my mind in doing and I will to my best to keep up the good work.9/8/2020
By Lydia A.
Very helpful and informative with the job process. Will recommend sterling
By Joseph J.
Needed information about time sensitive instruction, got them pretty fast, accurate and without any real interference or trouble
By Vincent C.
This was a pleasant experience
By Thomas S.
