Excellent Customer Service
The opportunity to present my information in a timely professional manner is what I appreciated the most. Outstanding service. Thank you for your help.
By James C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The opportunity to present my information in a timely professional manner is what I appreciated the most. Outstanding service. Thank you for your help.
By James C.
Sterling Background check was fast and decent, they have wonderful UI which made users feel comfortable and easy to upload documents, They were very professional and responded pretty quick, Its wonderful experience working with them
By rahulraj V.
Everything going very well
By Lesly J.
Excellent customer Service.
By Monique P.
Great and fast service
By Zachary C.
I had an issue loading my verify it uploaded requested document so I called to verify it uploaded. We were able to verify it eas there. Thank you.
By Kathy D.
Very pleasing experience.
By Derrick B.
The service was professional, courteous and helpful. The representative knew how to get the information that I requested and was knowledgeable about informing me of the process and what to expect. I had a good experience.
By Michael H.