Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very smooth process and I was given guidance to get the process done as quickly and properly as possible. The process was clear and whenever I contacted for my case, I was smiling with satisfaction at the end of the call. Great people and great process.
By SHIVOM
It was a great experience for thr first time having to connect and get information to complete my background information.
By SYLVIA O.
Hospitality was very good
By edward S.
Easy to navigate and fast results. Better than most background companies.
By Joanne B.
Thank you for your assistance with my background check. I appreciate the prompt response to my question. Best regards, Hilary
By Hilary S.
When sterling had contacted me. They were professional, courteous, great listener and they made sure I was taken care. I sent a email because I had several questions. They responded right away. I called Sterling because I had another question. They answered and answered my questions. They have excellent customer service skills.
By Clarice Dixon P.
Excellent. Submitted QIP
By Azam S.
Very fast response!
By John C.
