10/10
Sterling was fast, respectful, and efficient throughout the entire process. I called their support team to resolve an issue and it took me less than ten minutes. Their employees are knowledgable and do their job well. 10/10!
By Mac
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Sterling was fast, respectful, and efficient throughout the entire process. I called their support team to resolve an issue and it took me less than ten minutes. Their employees are knowledgable and do their job well. 10/10!
By Mac
My experience with Sterling customer service was a very pleasant one. The gentleman that assisted me was very hospitable, and provided me with very good service and support. He took the time to answer my questions thoroughly and listen to what my concerns were. He found the solution to the problem and I was very satisfied with the help that I received. Thank you so much for your support. Have a great evening
By Tracy W.
Omg they suck
By James F.
Contacted support for a question I had on application and my email was answered pretty quickly.
By Robert N.
Anytime I had to speak with someone at sterling, they were respectful, courteous, informative and professional. I highly recommend this company.
By Maude L.
Perfect everythimg
By Dan M.
The company was fair and did an fine job.
By Ruby J.
I recently arranged to view a property with Sterling Estate Agents in Tring. I was greeted by Clinton who proved to be a veritable mine of information on the property, area, and local amenities. A very nice guy. I also dealt with Jason and Angel, who were both helpful with my online and telephone questions and queries. Surprisingly, one estate agents I would consider for future property searches and do so recommend, is this team at Sterling.
By Martine R.