The staff at Sterling is amazing
The staff at Sterling is amazing! Very helpful and very knowledgeable. If I could give more tha 5 stars, I would Thank You for you help! Ed Cesarek
By Edward C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The staff at Sterling is amazing! Very helpful and very knowledgeable. If I could give more tha 5 stars, I would Thank You for you help! Ed Cesarek
By Edward C.
The staff at Sterling was very professional and proficient.
By DONNA M.
Applause for the Sterling Team. For being thorough and inquisitive. Good job!
By Dariusz O.
i was just on hold for 37 minutes before i hung up. i’m just trying to complete my background check for employment and their website doesn’t even work. how are you gonna ask me for several years of employment history and only allow me to add one. now i am just on standby with my employer because this website is trash
By be
Call down the Sterling to see if they can help me what's some notes they were very unhelpful very rude very disrespectful they did not seem like they wanted to help out
By Juan S.
Amazing experience thank you so much
By Ashutosh M.
The process to send documents when requested was easy. Customer service representatives were patient as well.
By Zayneb
Excellent customer service on the background screening process. Ease of use, and amazing and quick turnaround service. It was fast, easy to navigate and the team was extremely friendly.
By heidi W.