There was an issue in accessing one of…
There was an issue in accessing one of my documents, and the customer service was very polite and resolved the issue quickly.
By Hayley
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
There was an issue in accessing one of my documents, and the customer service was very polite and resolved the issue quickly.
By Hayley
Thanks for helping me get my new job. Happy Holidays
By Terry L.
The analyst who took my call was polite, knowledgeable and understood my request, he indeed made my request easy to get an update on my status.
By David L.
Thank you so much! You guys the whole team was very supportive more than word I really appreciate it. They solve my issues right immediately
By Entisar G.
I can't give a good review it's not due to you guys it's due to Swedish hospital sorry I just can't give you something that They screwed up
By Bill
It was responsive and extremely helpful to me.
By Isda F.
very fast paced and accurate background report. I hope they state clear about misdemeanor dislcoure. I was little confused that I only need to state felony charge but I ended up being showing traffic misdemeanor record showing. It makes me looke like I lied.
By Yong C.
I had a great experience using Sterling. Thank you and have a blessed year:))
By Amanda M.