Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
I recieved email directions on time with thorough instruction to complete my tasks. The overall process went without a snag. I would recommend Sterling to any company seeking a company to provide background services for employment.
By Joseph W.
Did an amazing job keep up the great work sterling I am happy my now new employer works with you guys for background checks.
By Carter E.
Now Iam forced again to write a few lines so l have given a 1 star.
By Abdul K.
Great process with simple instructions.
By Barbara
I was having a problem, but 'Jo', the Sterling representative, was patient and stayed with me until I was able to get through the system. Very appreciative.
By Uremovic E.
I been waiting for 2 weeks for Sterling to give my future employer the result of my background. I have to be the one calling to find out the status of my background.
By Luis B.
Very helpful with my question and very good instruction help I needed with my forms. Thanks everybody for you help.
By Lena M. P.
Excellent customer service. We got disconnected and they called me back and helped me to get logged in. Very professional and helpful.
By Cynthia D.
