The experience was a pleasant one
The experience was a pleasant one. Didnt make it difficult and the Gal that serviced me was personable. Thank you
By Stephen B.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
The experience was a pleasant one. Didnt make it difficult and the Gal that serviced me was personable. Thank you
By Stephen B.
Socks they have turtles.doing tue checks.!!
By Manuel D.
This has been a devastating experience. This company has now cost me my reputation with an employer. They took 20 plus business days to complete this incorrect report. I called multiple times and was given varying information regarding the duration of my wait time. After receiving the report they had my name incorrect along with a murder conviction for a different man being credited to my supposed identity. A simple check of the correctional system record shows this man to be of a different race having no similar features other than being a male.
By Tim S.
The Customer Reps were so helpful! They sat with me on the phone while I located and uploaded missing documents and helped to forward my documents to complete my file for processing. I spoke to two reps: Jeremiah and Laukik and they were personable, thoughtful, and kind. It was a pleasant interaction with both of them!
By Princess W.
No long wait So helpfull , nice, polite and understanding haven't heard that in long while really really professional
By Mario B.
Very helpful,
By Escalante E.
No exceptions no problems, I appreciate your quick response processing my documents.
By Smith
I recently completed my background check with this company. It was absolutely fantastic, 100% professional, and extremely expedious; the entire process took 4 days.
By Gena G.