easy experience
easy experience, helpful team
By andy
Response from Sterling, A First Advantage Company· Oct 28, 2022
Thank you for the 5-Star review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
easy experience, helpful team
By andy
Response from Sterling, A First Advantage Company· Oct 28, 2022
Thank you for the 5-Star review!
they knew what i was asking and gave me the answer promptly with good profession communication and respect/
By Cynthia L.
Response from Sterling, A First Advantage Company· Oct 28, 2022
We appreciate this review. Thank you.
As always, customer service and attention was excellent! My most recent experience was with Ian. He was attentive, knew exactly what to do and handled my questions promptly and efficiently.
By John W.
Response from Sterling, A First Advantage Company· Oct 28, 2022
Thank you for sharing your positive experience with our team! We appreciate it!
Customer service is 5 starts, Outstanding support on their part. I had to contact them twice because I had questions and they were prompt to resolve them. It has been a very pleasant experience.
By Gabriela S.
Response from Sterling, A First Advantage Company· Oct 28, 2022
Thank you for this 5-Star review!
Honestly, I’ve had several background checks done for employment!! It has never taken this long!! My date has changed twice!! I very concerned about missing out on this opportunity !! I would advise any company using them to stop!! They need 0 stars!! Unbelievable
By Nolethia L.
Response from Sterling, A First Advantage Company· Oct 24, 2022
Hello. We would like to look into the timing of your background check. Please email [email protected] or call 1-888-889-5248.
The communication between me and the rep
By Malcolm T.
Response from Sterling, A First Advantage Company· Oct 24, 2022
Thank you for leaving us this review.
Very nice experience and got immediate responses through email.
By Majjiga Palakonda R.
Response from Sterling, A First Advantage Company· Oct 24, 2022
Thank you for this 5-Star review.
Very professional, fast and prompt.
By Theodora M.
Response from Sterling, A First Advantage Company· Oct 24, 2022
Thanks for the review!