Very polite and expedient customer…
Very polite and expedient customer service!
By Derek N.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Very polite and expedient customer service!
By Derek N.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!
Fast response
By Ajay S.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thanks for this review!
Sorry about any confusion on my part but it appears that unbeknownst to me I might have missed completion of this step therefore submitting it again(?). I am perfectly satisfied with your services and will rate it 100% satisfactory for me and therefore have no suggestions for improvement of your services. Thank you very much for your services. Regards, George Norris
By George N.
Response from Sterling, A First Advantage Company· Nov 2, 2022
We are happy to help out! Thank you for leaving this review.
Very simple and fast to schedule appointments. The report came back even quicker.
By Kai N.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!
I did not expect my background check to be this fast, this comprehensive, and this professional. Big "Thank you" for Sterling!
By Hassan M.
Response from Sterling, A First Advantage Company· Nov 2, 2022
We appreciate you taking the time to leave this review - thank you!
I reached out for assistance after getting a email to repeat the background application process. Although the agent could tell me why a second application was requested, he was wonderful and directed me to contact HR prior to completing the process. Only improvement suggestion would be hit better communication between partners so questions could be answered at the 1st point if contact.
By A P.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for providing that feedback and for leaving this review. We appreciate it.
The questions were direct and quick.
By Margie R.
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thanks for this review!
Experienced and knowledgeable
By Marcus
Response from Sterling, A First Advantage Company· Nov 2, 2022
Thank you for this 5-Star review!