My calls to Customer Service were…
My calls to Customer Service were great. Anyone I spoke with was very helpful.
By Janice S.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thanks for this review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
My calls to Customer Service were great. Anyone I spoke with was very helpful.
By Janice S.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thanks for this review!
I had a quick response for employment from Sterling. The company does great working as a team.
By Bogar A.
Response from Sterling, A First Advantage Company· Nov 15, 2022
We appreciate you leaving this review on your experience.
Sterling has been a straightforward process. Have had to call twice to get help and staff addressed my issues. Thank you
By Guy H.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thanks for this review!
I was able to call and speak with a person not an automated voice. The person was able to resolve my issue and provide me with reassurance.
By Chantelle S.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thank you for this 5-Star review!
Hi thank you this is great how everything is done on line thanks
By Doris H.
Response from Sterling, A First Advantage Company· Nov 15, 2022
Thanks for that feedback! We appreciate this review.
They where very direct. When I needed help I was able to call and speak with a live person who helped me tremendously, with the rest of the steps. I was no longer frustrated, once she guided me through my issues.
By Donna P.
Response from Sterling, A First Advantage Company· Nov 10, 2022
Thank you for sharing your experience with our team and leaving this review!
The statements were clear. The instructions were comprehensible. The signature pad is flawless.
By Lady D.
Response from Sterling, A First Advantage Company· Nov 10, 2022
Thank you for this feedback and review!
Excellent quality
By Soumya M.
Response from Sterling, A First Advantage Company· Nov 10, 2022
Thanks for this review!