5 star ⭐ and very good service
5 star ⭐ and very good service
By Nawazish A.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thank you for the 5-Star review!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
5 star ⭐ and very good service
By Nawazish A.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thank you for the 5-Star review!
The level of concern for my problem was unmatched and resolved in a timely matter.
By KEENAN J.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thank you for the review.
Very polite and clear communications.
By Brian C.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thanks for the review!
Smooth as glass
By ALAN R.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thank you for leaving us a review.
I have a lot of experience I can show more than I say
By edmar P.
The software is the good part where I can easily add my details.
By Anushree A.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thanks for the review!
The agent who helped me reschedule my alternate testing site was very kind and helpful. However, the initial testing site that was provided was not compliant with eScreen and led to my 'wasting' a morning waiting for them to tell me they couldn't use the eScreen document provided. Frustrating. Luckily I called Sterling later that morning and the agent helped me find the correct eScreen site and she re-issued a new eScreen pass for me. I was able to submit my test today and am glad she was able to help me.
By Cynthia Joy C.
Had great experience with Sterling. Employees are kind, courtedsous & helpful with all the questions I had.
By William B.
Response from Sterling, A First Advantage Company· Jan 23, 2023
Thank you for sharing your experience!