ustomer service....answered my…
Great customer service....answered my questions accurately
By John C.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thank you for this review.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
Great customer service....answered my questions accurately
By John C.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thank you for this review.
When I had trouble logging in I was able to call tech support and they walk me right through it thank you
By James K.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thanks for leaving us a 5-Star review!
The process was fast and easy to complete.
By Steven L.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thank you for the review.
Nice people. Very simple. Very quick, accurate. No mess, no fuss
By Gerardo
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thanks for this 5-Star review.
Very professional team. Very helpful.
By Glenn B.
Response from Sterling, A First Advantage Company· Feb 7, 2023
We are happy you had a positive experience with our team. Thank you for the review.
Clear and concise yet an effective process to get things done. Thank you
By Rahul D.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thank you for the feedback and for the review!
Very helpful and quick reply to the queries.
By Nandini K.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thank you for this review.
Appointment rescheduling was smooth and easy as I had pneumonia and could not go before my end date. They quickly connected the dots in order to ensure I could complete the process. Excellent on-site assistance as well.
By Lakendra J.
Response from Sterling, A First Advantage Company· Feb 7, 2023
Thank you for sharing your experience and for leaving us a 5-Star review.