They were very helpful and very kind
They were very helpful and very kind
By Williamson A.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
3,953 reviews
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Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
They were very helpful and very kind
By Williamson A.
I thank You very understandable everithing
By Carlos R.
Timely support, solution focused approach
By Dilek S.
Quick responsiveness and problem solving with customer service at its best exhibited
By Farzana P.
Terrible! The recruiter did not answer his phone or return my calls/ voicemails when I was waiting on the status of a background check (which I went through tons of red tape to complete), he gave me occasional updates, but that stopped near the end of my background check process, so it counted for nothing basically, I fell on hard times and had my number conveniently deactivated, I had to give him a new number a friend allowed me to use, and he NEVER passed it on to the hiring manager that offered me a job at Target through MarketSource! His name is Ishaq Khan by the way, so as a result the employer could not reach me and I lost out on a job that I had waited over a month for, it sucks I can't give 0 Stars, I was so stressed around that time, that I thought I would end up having a mental breakdown, as well as relentless chest pains and I was totally poor (still am) but I got another job through another company, NO THANKS TO ISHAQ! Do better please, I wouldn't wish this sort of situation on my worst enemy! I am sure there are better recruiters out there that work for this establishment, but Ishaq definitely does not represent you guys very well at all, he may be busy, but the length of time he strung me along was DEFINITELY NOT OKAY in my book! That is my review... Can I give 0 stars?? No? Well if you guys make that a feature, that sure would be nice. I sure wish you would show him this review, not that, that would make a difference.
By Vanessa J.
Quick and easy. Sterling are true professionals.
By Tillman H.
Overall the process is good
By Sagar S.
The help I received was prompt, thorough, patient and kind. Thanks for making this process easy.
By Taste of the W.