Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,953 reviews
Sterling, A First Advantage CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
3,953 approved reviews, newest moderated first
I am regularly asked to complete reference checks by Sterling Risq and I am shocked and horrified that every time I receive a request to complete a form with people's personal information it is password protected by the exact same password. The company's name, real secure guys!
By Kate C.
Easy to use and follow website, and very active in responding or requesting information to move process forward.
By Shawn A.
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for this review.
It's good to know a great company for me.
By Joy J.
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thanks for the review.
Oli helped me and he checked in with me after I got a response to make sure I seen it. Great job!
By Greg
Response from Sterling, A First Advantage Company· Jun 28, 2023
We appreciate you leaving this review and sharing your experience with our team.
Good service
By Charlie K.
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for the review.
Easy. I had one question, and the rep. answered it promptly.
By Gregory B.
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for sharing your experience and leaving us a review.
clear instructions. easy to use system
By Erica E.
Response from Sterling, A First Advantage Company· Jun 28, 2023
Thank you for the review.
The sterling staff was very responsive, and friendly. It was a great pleasure communicating with the staff.
By Rodney H.
Response from Sterling, A First Advantage Company· Jun 28, 2023
We are happy to hear of your positive experience with our team. Thank you for the review!
