Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
21 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sterling Vitamins is listed under Smoking & Tobacco.
Sterling Vitamins (sterling-vitamins.com) has 21 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
21 approved reviews, newest moderated first
Was meant to be buy 3 get 2 free well they took 369 out off my acct .which meant we paid for free ones. When I got them they were out date was use by march 2025.pretty bad There's no one on the live chat and they dont get back to you. I want my money back.
By Margaret W.
I ordered one bottle of ketosis tablets and I was charged for 5 bottles for $369.75. I then went to a chat box and the assistant claimed the cancellation of order and the next day, money was debited from my account. They then put contact details for a Pharmacy in Auckland. If you call the number, it gets through a random Pharmacy. All the money gone and no one in the chat box responds to my refund query. This is a scam.
By David
They are as bad as any scammers! I clicked on an order screen that showed $NZ73.00 then the order was confirmed for $NZ369.75!!! None of the chats or phone numbers were active. The site 'appeared to indicate' the company is in Western Australia. I would NEVER recommend dealing with a company that misleads customers like that!!
By Ian B.
Criminal scammers. Avoid at all costs. Sent extra order I didn't ask for. Had to cancel my debit card and bank was tricked into thinking Sterling were refunding me, when they had no intention of doing so.Returned goods and have not received a refund, just constant prevarication via misleading ' Helpline' bots. A shameless bunch of crooks, who I am surprised are able to get away with what amounts to straightforward theft.
By Ross C.
Be aware , this company is a scam!!!!
By chemda S.
Ordered their product, was charged alot more than advertised, order never arrived, had to dispute with the bank & luckily got refunded
By Peter L.
Malheureusement je fais partie des clients déçus voir même arnaqués! J'ai reçu 5 bouteilles et voulais seulement une bouteille donc soyez vigilant avant d'accepter. Par précaution mon médecin n'approuvait pas ce supplément avec ma médication. Donc de bonne foi j'ai renvoyer les produits en respectant les procédures et je n'ai jamais été remboursé. Aucun suivi bref tombé dans un piège qui m'a coûté plus de 450$ Alors je déconseille vivement cette compagnie!
By Marie-Claude L.
I am in Canada and ordered glyco care from an ad with Dr Barbara O’Neill got the invoice which was in New Zealand funds which surprised me. I took a picture of the advertised ingredients but when the order came the label ingredients were different so yes this is a scam as I was mislead on what is in this product. I tried chatting but no one responded and I tried emailing too. I am very disappointed.
By Sharon L.
