made reservation with Caitlin
made reservation with Caitlin, got another massage therapist instead although received no prior notification about the change. Massage was not great.
By Scott
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
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25 reviews
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Step Above Massage is one of the best massage clinics in Raleigh, NC performing different kinds of massage therapy methods like Swedish massage, Deep tissue massage, Couples massage...all of our therapists are responsible to deliver the best experience of a great massage you've ever hadalthough our hands aren't magical, it only feels like that ;-)
stepabovemassage.com (stepabovemassage.com) has 25 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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made reservation with Caitlin, got another massage therapist instead although received no prior notification about the change. Massage was not great.
By Scott
Massage therapists were not friendly, and barely communicated beforehand, during, or afterwards. And the room was very cold and the tables were not comfortable. They delivered a decent massage, but the experience was poor overall. Would not go back.
By Robert M.