Customer service
I was just experimenting with different wifi services and their team is very polite and helpful.
By Chris P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StayFi is the leading guest data and marketing platform built for short-term rental operators. By transforming guest WiFi into a powerful data collection and marketing tool, StayFi enables hosts and property managers to capture emails and phone numbers from every guest—not just the booker. With automated email and SMS campaigns, branded WiFi splash pages, integrated upsell storefronts, and integrations with top PMS platforms, StayFi helps vacation rental businesses build stronger brand awareness, boost direct bookings, and enhance the guest experience—all without disrupting their existing WiFi networks.
StayFi (stayfi.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
67 approved reviews, newest moderated first
I was just experimenting with different wifi services and their team is very polite and helpful.
By Chris P.
Stayfi has enabled me to have complete control over the WiFi at my vacation rental properties. Everything is simple and straight forward in the stayfi dashboard. I am able to troubleshoot connection issues without needing to contact the ISP. I highly recommend stayfi.
By Miklos G.
Stayfi is a great service that I would recommend to vacation rental operators of any size.
By Jose E.
Great customer service. Spoke with the founder, he helped me when Spectrum caused some issues at a property. Very happy overall. Would recommend!
By Scott
StayFi is a great company to work with and has helped me grow my business tremendously.
By Oran R.
My WiFi has never been stronger. Seamless, fast, uninterrupted service!
By dennis M.
We love Stayfi!
By Ginger B.
Works as promised. The wifi experience for guests is slick. StayFi support is very responsive and works through issues quickly. My email marketing list is growing faster than ever and StayFi even helped set up the email marketing campaigns. Definitely recommend to any and all vacation rental managers.
By Edward L.