Costs $13.95 more than official price
Costs $13.95 more than official price. Tickets arrive almost after 15 minutes!
By Sansar D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
125 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Statue of Liberty Guide is a trusted New York-based ticket service helping visitors from around the world plan and book their Statue of Liberty ferry experience — simply, quickly, and without the stress.
Statue Of Liberty Guide (statueoflibertyguide.com) has 125 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
125 approved reviews, newest moderated first
Costs $13.95 more than official price. Tickets arrive almost after 15 minutes!
By Sansar D.
We were not able to use the tickets at the location and had to purchase new ones.
By Nathalie
Charlie was absolutely amazing ! If you’re looking for a great tour, tons of history and a fun time book with Charlie at Walks ! I’m so glad we were paired with him! He made the whole day and experience a great time ! Thank you Charlie !!! Richard and Laurie from Rhode Island
By Laurie S.
Great customer service. Much appreciated the email warning about side people approching to scam. Boarding the cruise was easy and well organized. Had a great trip back as well. Thank you
By customer
The S.O.L is 🐐
By Eva
When I got off the sunway, there were a whole bunch of people telling us that we should go to the gate for boarding, so we went to the gate, and got there at 10:50 for the 11:00 am departure. Whrn we got up to board, they said we were in the wrong place. By the time we got there, we missed them. I should have calked right away. I missed thrm.. the ticket guy said I could not do anything about it. I was pissed that they didn't even try to get me on another trip.
By jeff S.
The Statue of Liberty and Ellis Island were fun to see; however, I didn’t realize that Ellis Island is undergoing a ton of construction, so a lot of areas are closed. By far the worst part was the Ferry. You stand out under the sun, packed in like sardines and cows waiting to board. Then it takes another 20 min to board and head to wherever you are going. You will spend far more time dealing with the overcrowding of the Ferry than actually enjoying the sights.
By Chris H.
There was no guide that we could find.
By Sandy P.