Quality of products
The quality of their refurbished phones is impeccable and their customer service was top notch. I will be a repeat customer. Thank you, Startech!
By Teresa K.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
299 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for quality refurbished phones systems? Startechtel is a leading supplier of new & refurbished business phone systems.
Startechtel.com (startechtel.com) has 299 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 220 reviews with 5 stars · Clear filters
The quality of their refurbished phones is impeccable and their customer service was top notch. I will be a repeat customer. Thank you, Startech!
By Teresa K.
We were in need of replacement office phones as soon as possible and Startech was super helpful with accommodating our need and shipping quickly. Great customer service and help!
By Gabriell F.
Everything worked. Just attached phone line.
By Donald P.
Amazing customer service with our order. Todd was very attentive to what our medical office needed. Very professional, friendly & accommodating. When we received our phones, the manner in which they were packed & shipped to us was the best. Would not think about using anyone else for our phone needs
By Bonnie L.
I ordered two NEC phones about a year ago (2018) and I just ordered 4 more phones last week 2019/July, The phones , service, delivery, and people I spoke to were all excellent. The price was good also, not the cheapest by about 20.00 but the phones were like brand new both times. I did not mind paying a little more to get exactly what I want from someone I trust , especially after two times ordering. I am in Michigan
By Sam S.
Easy to order. Prices reasonable. Delivery was flawless. Thank you. These were not easy items to find, and you came through for us.
By W L.
Fast service! Rep ensured everything that was needed was included or directed me to correct part required for equipment ordering.
By Tony H.
Exactly what we ordered and delivered quickly.
By Mark