Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
162 reviews
Stanford Van Lines Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Planning a long-distance move to or from the Chicagoland area? Stanford Van Lines is here to make your relocation simple, organized, and stress-free. Our team manages every step of the processfrom careful packing and secure loading to safe transportation and on-time delivery - so you can focus on settling into your new home.Founded in 2022, our company brings over a decade of combined industry experience to every move we handle. Each member of our crew is professionally trained, detail-oriented, and committed to providing a reliable, high-quality moving experience.We take pride in clear communication, transparency, and consistent service. Our goal is to give every customer a smooth, dependable move and the confidence that their belongings are in safe hands.🤝Trusted with Over 10,000+ Moves.
Stanford Van Lines Inc. (stanfordvanline.com) has 162 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
162 approved reviews, newest moderated first
The company can on time. All three guys worked great professional and handled our belongings with care. All were very respectful and kind. Would recommend for any moving needs
By Julie C.
Response from Stanford Van Lines Inc.· Jul 9, 2026
Julie, Thank you for your kind review! We’re glad to hear the crew arrived on time, worked professionally, and handled your belongings with care. We truly appreciate your recommendation!
A2436749 Ivan was polite, arrived as promised! All furniture was removed and packed professionally with moving blankets! Advance notice within an hour of arrival just as promised. I would definitely recommend! Thank you!
By Karen
Response from Stanford Van Lines Inc.· Jul 7, 2026
Karen, Thank you for your kind feedback! We’re glad to hear that Ivan arrived as promised and provided professional service throughout your move. It’s great to know that your furniture was carefully protected with moving blankets and that the advance arrival notice was provided exactly as expected.
Daniel and his crew were efficient, and fast. Great service. Would use them again in future and recommend to others. Five star experience. Happy with service.
By Andrea K.
Response from Stanford Van Lines Inc.· Jul 7, 2026
Andrea, Thank you for your wonderful feedback! We’re delighted to hear that Daniel and his crew provided efficient, fast, and professional service throughout your move. It’s great to know that your experience was worthy of five stars and that you would both use our services again and recommend us to others.
DO NOT TRUST THIS COMPANY to provide a basic level of service. DO NOT TRUST THEM with your possessions. I had over 50 items damaged after paying $45,000 for what I believed included packing services. Many items were not packed at all - just thrown in boxes - and Stanford continues to refuse to take any accountability for the lack of service provided and have put the blame on me for not getting enough insurance coverage. They also left us with a box that was not ours and one year later still have not found the owner.
By Liz Wulff W.
Response from Stanford Van Lines Inc.· Jul 6, 2026
Mrs. Wagner, We are sorry to hear you remain dissatisfied. We offered a settlement that exceeded the basic valuation coverage selected for your shipment, but it was declined. We also provided arbitration information for an independent review. If you need any assistance, please contact our office at (800) 678-1998. We remain willing to assist in resolving this matter.
andrew nikolaichuk and dmytro were great movers! they moved all our things into the house quickly and effectively. we had a big king bed that needed to be assembled along with other furniture and they put it together and it was smooth. the movers are great!
By Kimberly E.
Response from Stanford Van Lines Inc.· Jul 6, 2026
Kimberly, Thank you for your fantastic review! We’re so glad to hear that Andrew Nikolaichuk and Dmytro provided you with a smooth moving experience. It’s great to know they efficiently moved your belongings, carefully assembled your king-size bed and other furniture, and made the entire process easy for you. We’ll be sure to pass along your kind words to them. Thank you for choosing Stanford Van Lines, and enjoy your new home!
The delivery guys an pick up were great. They delivered in a timely manner. Unloading was quick a they put everything back together. They took care of our gear nothing was damaged. Overall did a great job.
By Mandy G.
Response from Stanford Van Lines Inc.· Jul 2, 2026
Mandy, Thank you for your wonderful feedback! We’re delighted to hear that both the pickup and delivery crews provided you with a positive moving experience. It’s great to know that your belongings arrived safely, everything was reassembled properly, and the unloading process was quick and efficient. We truly appreciate you choosing Stanford Van Lines and wish you all the best in your new home!
Today we had Stanford Van Lines deliver our belongings that were brought from Iowa to Illinois. At first everything seemed ok except the two men that brought our stuff had no idea that they were supposed to assemble the furniture even though we paid for that package. Then, they were putting our desk together and broke the desk in half. After that, the foot board to our son’s bed never arrived with all the rest of the stuff so his bed is completely useless. They accidentally ripped a hand rail out of the wall (which they were able to eventually fix after we reminded them that it was still hanging off the wall. After it seemed like they had set everything up and took off (after trying to casually say they accept tips) we started to get the TV unboxed and went to go lay it on the couch for protection. They set the backs of the couch together but had them all mixed up and not even hooked in properly. So we spent that time putting that together which, ok no big deal but take the 10 minutes to do that when you know you are supposed to be putting the furniture together. Then we sat the TV on the stand we had and noticed that they had broken one of the corners with a leg so that now has to be thrown out and replaced. We immediately called the company to start filing a claim for all of the things that were broken or did not arrive with our stuff. We were sent to voicemail and so far have not heard back from them. As a company this is not how you treat your customers and after spending $8500 on the movers alone, they need to fix this. If you are an employee of this company, do the right thing. This is absurd and I will be following up the the BBB and we will continue to call and send emails until this matter is resolved.
By Katie O.
Response from Stanford Van Lines Inc.· Jul 2, 2026
Katie, We’re sorry to hear that your delivery experience did not meet your expectations. We understand how frustrating it can be to discover damaged or missing items after a move, and we sincerely apologize for the inconvenience. Please know that all claims for damaged or missing household goods are handled through our third-party claims administrator, and we encourage you to submit a claim so that your concerns can be properly reviewed. We would also like to look into the missing footboard and the concerns regarding the assembly service provided during delivery. We take feedback such as yours seriously and would appreciate the opportunity to review your file in detail. Please contact our office directly at 800-678-1998 or update your review with your job number so that we can locate your account and reach out to you directly. Thank you for bringing these matters to our attention. We look forward to working with you toward a resolution.
#SM3704345 Fabulous service. Very professional. Excellent work! Friendly, polite, efficient! On time, plenty of protection with blankets. Would definitely use them again. Thank you so much!
By customer
Response from Stanford Van Lines Inc.· Jul 1, 2026
Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a positive experience with our team. Providing professional, friendly, and efficient service while ensuring your belongings are properly protected is always our top priority. We truly appreciate your kind words and are delighted to know you would choose Stanford Van Lines again in the future. Thank you for trusting us with your move!
