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I placed an order 2 weeks ago and i haven’t heard anything and cannot figure out a way to contact someone. Order 411
By Cherrelle
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
113 reviews
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Stadium Visuals is a premier company specializing in the creation and printing of large-format signs, posters, and banners tailored specifically for athletic teams.
Stadium Visuals (stadiumvisuals.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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I placed an order 2 weeks ago and i haven’t heard anything and cannot figure out a way to contact someone. Order 411
By Cherrelle
I never received my items despite several attempts to communicate. One reply stated a partial refund, receiving my items, and a store credit. That was not received. I had to dispute the charges.
By Michaela
I didn’t get what I ordered and was overcharged for it. Then when I asked about it, I was told that my order would be remade. However, instead of making things right, my emails are no longer being answered. No correction on the signs, and no refund for the overcharge. Super poor customer service!! Do not recommend!!!
By Angie
Response from Stadium Visuals· Sep 7, 2025
Hi Angie, I’m truly sorry to hear you feel this way. 💜 I do want to clarify a few details for anyone reading: your order was approved as single-sided during the proofing stage, but when you realized you had wanted double-sided, I immediately offered solutions. I offered to refund the accidental overcharge and also offered to reprint a new set of signs for you at no extra cost, while allowing you to keep the original set (a $275 value) so your team would not go without. You chose to receive a reprint so that is what happened. I have been replying to your emails and addressing your concerns as quickly as possible. I always strive to make things right for my customers, and I feel I’ve gone above and beyond in this situation. Wishing you and your team the very best moving forward. — Eliza @ Stadium Visuals