Do not recommend if you need a long term rental
Do not recommend if you need a long term storage solution. Once you are in, they will raise your rent every couple of months - nonstop - while offering open units for much less than your rent is up to. They count on you just paying the regular increases instead of the hassle of moving out of your unit. When mine was over double what they offering for new rentals I shopped around found a larger unit close by, for less than 1/2 of what I was up to with SROA. I contacted them about halting the increases or adjusting mine to some middle ground from what new units were going for and days later received another increase letter. They are OK for short term rentals but if you need a long term rental stay away from SROA. And of course now that I moved out my inbox gets flooded with special offers to come back. They took me for all they'll ever get from me.
By Robert