Horrible!!
Horrible!! Just crappy they allow every customer to dispute back there funds while you lose everything
By Brittany
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
143 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Built to save time and get you paid fasterSquare Invoices lets you quickly send digital estimates and invoices from anywhere. You can track in real time which invoices are paid and unpaid, send reminders, and accept payments via card or ACH bank transfer 24/7. Because they’re so fast and easy, over 75% of Square Invoices get paid within a day.
Square Invoices (squareup.com) has 143 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 12 reviews with 1 star · Clear filters
Horrible!! Just crappy they allow every customer to dispute back there funds while you lose everything
By Brittany
The cost for this service is ridiculous. I am looking into getting another service I cannot afford these exorbitant fees. It is way too expensive for a small business
By Simone
Response from Square Invoices· Feb 18, 2022
We are sorry to hear that our service did not meet your expectations. We appreciate you taking the time to leave your feedback.
Everything was great then you made changes in the way I can process a card.I asked for help and you never responded. It's been over 2 weeks and I still can't run a card.We were killing it then you killed my roll.I NEED HELP WITH MY CARD PROCESS!!!!!!!!!!! YOU DONT CARE ABOUT MY BUSINESS ANYMORE....YOU ARE HARD TO GET AHOLD OF..
By Grant
Response from Square Invoices· Nov 19, 2021
We would love to know more information about what's going on. For example, are your cards declining or is your card reader not recognizing the cards? If you're willing to reach out to us again, we are available over social media, email, in app, phone, and the Seller Community (sellercommunity.com).
To return your customers money after you have just taken it all in 1 second by accidentally pushing the wrong button, Your customer has to then wait 2-6 business days to get their money back. What a good system! Great job!
By Daniel W.
Response from Square Invoices· Oct 11, 2021
We are sorry to hear about this experience. Issuing a refund takes multiple steps, so we would love to understand more about what happened so we can work to make it right. You can get started calling us here: http://squ.re/contact.