Sprinter SupplierReviews of sprintersupplier.com

Well, I have read the other reviews. Indeed we are all angry/upset at their not so good business practices- I think they got in quite a bit over their heads thinking they could supply masks to all of us who were panicking in April and wanting masks quickly. They were not really equipped to provide them; they did take our money and it did seem the masks were coming right away- that, of course, did not happen. Time went by and just about when I really started wondering I received the “blast” email sort of apologizing, sort of angry at all who had complained, saying they would refund money, etc. I just chose to do nothing and not get my blood pressure sky high over this. Somewhat miraculously today, June 12, I received my Fedex shipment of masks! SO, although I cannot recommend them for fast delivery of masks anyway ( I don’t know what else they do) , I can say that my masks did eventually show up and I did not go through the grief that others went through. In these insane times I have decided to channel calm and peace wherever I can.

Horrible experience! Stay away from this company. I am too tired of the ordeal to waste time with recounting the details. Save yourself from the frustration and from being ripped off!

As other folks have noted, this is a horrible company. They take your money and then you hear nothing from them. I received the same email blast that most folks received, telling us how backed up they were, blah, blah, blah. They also said that if you wanted a refund, it would be easy and no problem. Except, they do not reply to emails. Never. After wait nearly two months, I filed a claim through my bank and they returned my money to me. If Sprinter Supplies can't fulfill past orders, they should not continue to accept new orders. Avoid like the plague.

I submitted an order at the beginning of April and they immediately took out the cost of the order as well as shipping fees. They never mailed the order. I tried to call but always got a recording, and the message box is full so no message could be left. I have sent several emails requesting cancellation of my order and a refund of my money. It all goes without a response. These people are frauds and used a pandemic to make money! Very sad! DO NOT ORDER FROM THIS COMPANY!!!!

I submitted an order at the beginning of April and they immediately took out the cost of the order as well as shipping fees. They never mailed the order. I tried to call but always got a recording, and the message box is full so no message could be left. I have sent several emails requesting cancellation of my order and a refund of my money. It all goes without a response. I have since contacted the BBB and will go further if needed.These people are scammers and con artists. Don't order from them!

Waiting for last 55 days . No response to emails or calls . Big SCAM... don't buy anything from Sprinter Suppliers.

I placed an order on April 6th. When I placed the order the item description explicitly said "shipping on 04/10". 04/10 passes and radio silence. They do not respond to emails, they do not respond to messages, their voicemail box is full. Eventually they send out a condescending email blasting their customers for the delay. This is how you know you're dealing with a mickey mouse operation, no one with any business savvy would have sent an email like that to their (rightfully) angry customers. I started a dispute case with my credit card company because they charged me right away, which I believe is illegal if you have no idea when you will actually ship the product to your customers.

SCAM - same as everyone else here. Paid for masks and gloves early April. Was told new supplies would be in April 10th and would ship April 13th. Still nothing as of May 20th. No response from company when contacted by email. Took my money and the shipping cost. Most likely will face a class action for this as this seems widespread.