Onyx FragranceReviews of sprayonyx.com

Response from Onyx Fragrance· Oct 19, 2026

Hi Shirley, I’m sorry to hear your item arrived damaged. We haven’t been able to locate a message from you about this issue, so we’re reaching out directly to learn what happened and help resolve it. Every order is backed by our 100% satisfaction guarantee, and we’ll be happy to arrange a replacement or full refund. Owner, Onyx Fragrance

Response from Onyx Fragrance· Sep 28, 2026

Hi Katherine, I’m sorry the fragrance didn’t meet your expectations. Ffern creates natural fragrances inspired by the seasons, using carefully sourced ingredients and traditional artisan techniques. However, fragrance is deeply personal, and we understand that not every composition will suit everyone. We would be happy to provide you with a full refund. Please contact us through our official customer-service channel with your order details so we can arrange this promptly. Thank you for bringing your concerns to our attention and giving us the opportunity to make this right.

Response from Onyx Fragrance· Sep 29, 2026

Hi Paula, thank you for mentioning the quick delivery. I’m sorry the Ffern fragrance wasn’t what you expected. Its earthy character can be quite distinctive, and I understand that it won’t be for everyone. We want you to be happy with your purchase, so please contact me directly through Onyx Fragrance. I’d be glad to help with a refund. Brandon, Owner of Onyx Fragrance