Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,960 reviews
Spot Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 10,126 reviews with 5 stars · Clear filters
This is a great, responsive company. I have been 100% pleased so far. I’m “sold”!
By Victoria
Response from Spot Pet Insurance· Nov 28, 2023
We love hearing this, thank you for sharing Victoria! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy and efficient filing claims
By Barbara B.
Response from Spot Pet Insurance· Nov 28, 2023
We love hearing this, thank you for sharing Barbara! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Easy to file claim and rapid response!!!
By Cindy G.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Cindy, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
I read about all insurances offered at the time I purchased my baby almost 31/2 yrs ago and what swayed me most in addition to the benefits is Caesars endorsement. Spot has great customer service and processes claims promptly. Their site is user friendly.
By Helene
Response from Spot Pet Insurance· Nov 28, 2023
Hi Helene, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
After researching many pet insurance companies, I decided on Spot and am so happy I did! My 1st claim was processed within a couple days and felt we definitely know we made the right choice!
By WC
Response from Spot Pet Insurance· Nov 28, 2023
Hi there, We’re so glad you had a positive experience! Wishing you and your fur family good health. ~The Spot Family🐾🐾
We had Trupanion and switched to Spot when we added a second furry member to the family. Trupanion was good, but we believed that Spot would be a better fit for us. Spot has been better for a few reasons: they cover the office visit and processed claims quickly. The process has been easy and saved us a lot of money. It’s very comforting to know that Spot is here when we need them. Highly recommend.
By Mike & Allison R.
Response from Spot Pet Insurance· Nov 28, 2023
We love hearing this, thank you for sharing Mike and Allison! Wishing you and your fur family good health. ~The Spot Family🐾🐾
Claim was submitted through app which took a few seconds. Claim was assessed and paid out in a few days - no issues. Excellent efficient process
By Customer
Response from Spot Pet Insurance· Nov 28, 2023
Hi there, Thank you for sharing your experience! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
Spot pet insurance provides great customer service, covers exams that are part of the illness or accident, and process claims quickly.
By Allison S.
Response from Spot Pet Insurance· Nov 28, 2023
Hi Allison, Thank you for the positive feedback! Please reach out to us if you ever have any questions. ~The Spot Family🐾🐾
